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Client Relationship Manager
$112k-154k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
Save

Flex Technology Group is Hiring a Client Relationship Manager Near Arizona, AZ

Description

Position at FlexPrint

Are you looking for an opportunity that rewards you for your hard work? 
Flex Technology Group is the largest and most respected Managed Print Solutions provider in the nation. For more than 15 years, FlexTG has provided a unique and high-value driven enterprise service to businesses of all types - a fully integrated national managed program for document technology. We are the service and solutions professionals, providing support to medium and large businesses throughout the country. FlexTG currently manages clients in all 50 states including Canada and Puerto Rico. 
FTG is looking for a Client Relationship Manager who will work with existing customers to foster and grow existing business opportunities and improve account profitability. Become the key relationship with all levels of your clients to deliver unparalleled service and support. Unlock your earning potential! 
What you will do: 
  • Support your customers day-to-day needs
  • Works closely with customer contacts, customer’s end user community, and FTG internal resources to fulfill Service Level Agreements (SLA’s)
  • Ultimately responsible for customer satisfaction, retention, growth, and profitability of account base
  • Act as the primary point of contact for all aspects of the contractual relationship with the customer
  • Work closely with Operations Team on implementation and deployment of print technology and support services, including inventory collection and management, and consumables management
  • Resolve customer complaints and concerns by investigating problems; develop solutions and manage through to resolution
  • Recommends and implements operations techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices in all aspects of the operations.
  • Work closely with Director of Client Relations, Sales Team, Project Management Team, and other resources in order to ensure a collective approach to customer needs.
  • Onboard new customers
What you provide: 
  • Experience with managing projects with multi-disciplined team members
  • Customer service experience in Technology/Managed Print Support (Preferred)
  • Significant experience interacting with customers, including executives
  • Strong analytical and MS Office skills
  • Ability to develop and strengthen relationship with Customer
  • Ability to travel, as necessary, to meet customer and internal needs
  • High energy level, comfortable performing multifaceted projects in conjunction with normal activities, sense of urgency in all work
  • Strong analytical and reasoning abilities. Able to develop business processes after evaluating multiple solutions.
  • Well-developed interpersonal skills. Ability to get along well with diverse personalities—mature—flexible.
  • Excellent communication skills, written and verbal
Education 
  • BA/BS/BBA Degree in Business or equivalent experience
  • Background in Managed Print Services is ideal
Why you should apply: 
  • Top Benefits and great PTO package
  • Excellent growth and advancement opportunities
  • People 1st Culture
  • Company sponsored and encourage DEI Alliance and Employee Resource Groups
Our company is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs. 
 
 

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$112k-154k (estimate)

POST DATE

03/12/2024

EXPIRATION DATE

05/11/2024

WEBSITE

flextg.com

HEADQUARTERS

MESA, AZ

SIZE

500 - 1,000

FOUNDED

2005

CEO

KAREN ROSCHER

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Client Relationship Manager include Client Relationship, Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Relationship Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Relationship Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Relationship Manager positions, which can be used as a reference in future career path planning. As a Client Relationship Manager, it can be promoted into senior positions as a SB Financial Services Relationship Manager II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Relationship Manager. You can explore the career advancement for a Client Relationship Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Relationship Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Relationship Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Relationship Manager job description and responsibilities

While account executives focus on the goals of their employer throughout their communications with clients, the targets of client relationship managers are more closely aligned to those of the client.

03/15/2022: Troy, NY

Client relationship managers are responsible for building and maintaining good relationships with clients by listening to complaints or concerns and resolving them.

03/04/2022: Santa Cruz, CA

Build positive and productive relationships with clients for business growth.

01/20/2022: Concord, NH

Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.

03/25/2022: New Orleans, LA

To maintain this strong client relationship, the client relations manager must consistently work to ensure they satisfy the client.

04/07/2022: Stockton, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Relationship Manager jobs

Since they work directly with clients, they often conduct meetings with clients via phone calls, emails or video chats.

02/28/2022: Topeka, KS

Some may travel to conferences and conventions to mingle with current clients and recruit prospective customers.

03/28/2022: Detroit, MI

Learning the needs of clients and developing plans to meet them.

04/08/2022: Bridgeport, CT

Have a genuine care for the success of the business.

02/25/2022: Utica, NY

Managers must understand the different reasons for the types of relationships, and provide the customer with what they are looking for.

03/21/2022: Springfield, MO

Step 3: View the best colleges and universities for Client Relationship Manager.

Florida Southern College
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University of Notre Dame
Western Washington University
Canisius College